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1.1 Purpose and Scope
Welcome to OKX Coach (“OKX,” “we,” “us,” or “our”), an online platform that provides digital courses, marketing services, SEO optimization, consulting, and related materials (“Services”). These Terms and Conditions (the “Terms”) govern your access to and use of our website located at okx.coach (the “Website”) and any Services we offer. Please read these Terms carefully, as they form a legally binding agreement between you and OKX Coach.

1.2 Acceptance of Terms
By accessing, browsing, or using our Website or Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacybeleid (available at https://okx.coach/privacy-policy/) and our Restitutiebeleid (available at https://okx.coach/refund-policy/), which are incorporated herein by reference. If you do not agree with any part of these Terms, do not access or use our Website or Services.

1.3 Modifications and Updates
We reserve the right to revise, amend, or otherwise modify these Terms at any time and in our sole discretion. Any changes will be posted on the Website with an updated “Last Updated” date. Your continued use of our Website or Services after such modifications have been posted constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must discontinue using our Website and Services.

1.4 Neem contact met ons op
If you have any questions about these Terms, the Services, or if you wish to request additional information, please contact us:

• E-mail: [email protected]
• Phone: (484) 501-6235

2. Definitions

2.1 “User,” “You,” and “Your”
Refers to any individual, entity, or organization that accesses, uses, or registers for an account on our Website or Services.

2.2 “Content”
Refers to any text, graphics, images, videos, audio clips, materials, information, data, or other content provided through our Website or Services, including but not limited to:

• Educational or informational materials and resources
• Course outlines, video lessons, modules, and documents
• Blog posts, articles, or other informational text

2.3 “Servers”
OKX Coach operates servers based in both Germany and the United States. We may use servers in other locations at our discretion. All data transmissions through our Website or Services may pass through or be processed in these jurisdictions.

2.4 “Prohibited Activities”
Refers to any activity, behavior, or practice deemed illegal, unauthorized, or in violation of these Terms, including but not limited to hacking, fraud, infringement, harassment, or any activity that interferes with our operations or violates applicable laws.

2.5 “Third-Party Services”
Refers to any service, platform, or tool provided by an external entity that integrates with our Website or Services or that we use for additional functionalities (e.g., payment gateways, analytics tools, social media plugins).

3. Eligibility and User Accounts

3.1 Age Restrictions
You must be at least the age of majority in your jurisdiction (e.g., 18 years old in most places) to use our Website or Services. By accessing or using our Website, you represent and warrant that you have the legal capacity to enter into binding contracts, including these Terms.

3.2 User Account Creation
To access certain features of our Services, you may be required to create a user account (“Account”) by providing accurate and complete information, including but not limited to your name, email address, and a secure password. You agree to keep this information up to date and accurate at all times.

3.3 Account Security
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. If you suspect any unauthorized access or breach of security, you must immediately notify us at [email protected]. We will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

3.4 Multiple Accounts
You may not create multiple accounts with the intent to exploit or circumvent system limitations, promotional offers, or these Terms. We reserve the right to terminate or suspend any accounts we reasonably believe have been created for such purposes.

4. Our Services

4.1 Nature of Services
OKX Coach offers a range of digital marketing courses, online training modules, SEO optimization programs, seasonal marketing campaigns, and consulting services. These materials and services are designed to inform, guide, and educate users about best practices in digital marketing, online business growth, and related topics.

4.2 Course Enrollment
You may enroll in individual courses or subscriptions by following the prompts on our Website or as otherwise directed. Upon completing payment, you will generally receive immediate or prompt access to the purchased content. Access may be temporarily delayed in the event of technical or payment processing issues.

4.3 Live or Interactive Sessions
Certain courses may include live webinars, Q&A sessions, or workshops. You are responsible for ensuring your attendance at scheduled times. We reserve the right to reschedule or cancel live sessions at our discretion, and we will make reasonable efforts to notify attendees of any changes.

4.4 Course Updates and Changes
We strive to keep all content and courses current, but we reserve the right to modify, replace, or remove any portion of the Services at any time without prior notice. This may include adding new modules, removing outdated materials, or updating pricing structures. If you object to any changes, your only recourse is to discontinue using the affected Services.

4.5 Disclaimer of Results
While we provide educational content designed to help you improve your marketing, SEO, or online business strategies, we make no guarantees of specific results. Your success depends on a variety of factors beyond our control, such as your level of effort, market conditions, and other variables.

5. Fees, Payments, and Refunds

5.1 Prijzen
All fees for our Services, including subscription fees, one-time course fees, and consulting fees, will be displayed on our Website or communicated to you during the ordering process. Pricing is subject to change, and we reserve the right to modify our fees at any time. However, any price changes will not affect your existing subscription or purchase retroactively.

5.2 Payment Processors
We use third-party payment processors (e.g., Stripe, PayPal) to handle credit/debit card or other transactions. By making a purchase, you agree to comply with the applicable terms of these payment providers. OKX Coach does not store or process your complete payment information on its own servers.

5.3 Restitutiebeleid
We offer refunds under certain conditions detailed in our Restitutiebeleid, available at https://okx.coach/refund-policy/. You acknowledge that you have read, understood, and agree to be bound by the Refund Policy. If you wish to request a refund or have any questions about refunds, please contact us at [email protected].

5.4 Late Payments and Collection
If your payment method is declined or your account becomes delinquent, we may suspend or terminate your access to the Services. You agree to pay all fees and any applicable collection costs, including legal fees, if your overdue balance is referred to a collection agency or attorney.

5.5 Taxes
You are responsible for all applicable taxes or duties imposed by governmental authorities, including but not limited to value-added tax (VAT), goods and services tax (GST), or sales tax.

6. Intellectual Property

6.1 Ownership
All Content, including but not limited to written materials, course videos, graphics, logos, trademarks, and design elements available through our Website or Services, is the exclusive property of OKX Coach or its licensors. Nothing in these Terms transfers any ownership of such Content to you.

6.2 License to Access
Subject to these Terms, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Content and Services solely for personal or internal business use. Any other form of use, such as reselling, distributing, or sublicensing the Content to third parties, is strictly prohibited unless you obtain our explicit written consent.

6.3 Prohibited Uses
You may not:

• Copy, reproduce, modify, or publicly display any Content without prior authorization.
• Disassemble, decompile, or reverse engineer any software or other materials provided by OKX Coach.
• Use our Content or Services in connection with any illegal, infringing, or unauthorized activities (e.g., hacking, spamming, data harvesting).

6.4 User-Generated Content
If you submit feedback, comments, suggestions, or other user-generated content to us, you grant OKX Coach a worldwide, non-exclusive, irrevocable, perpetual, royalty-free license to use, reproduce, modify, publish, translate, distribute, or display such content in any medium. You represent and warrant that any user-generated content you submit does not infringe or violate the rights of any third party.

7. Privacy and Data Protection

7.1 Privacybeleid
By using our Services, you acknowledge that you have read and understood our Privacybeleid, available at https://okx.coach/privacy-policy/, and you consent to our collection, use, and disclosure of your personal data as described therein.

7.2 Data Storage and Transfers
We operate servers in Germany and the United States, and we may process or store data in other jurisdictions. By using our Services, you acknowledge and agree that your personal data may be transferred across international borders.

7.3 Security Measures
We use commercially reasonable efforts to safeguard your personal data against unauthorized access, theft, or misuse. However, no data transmission or storage system is guaranteed to be 100% secure. You acknowledge that any information you transmit to or through our Website is done at your own risk.

7.4 Third-Party Integrations
We may integrate or rely on third-party tools (e.g., Google Analytics, payment gateways) to enhance our Services. Data collected by these third parties may be governed by their own privacy practices, which we do not control or assume liability for.

8. User Conduct and Prohibited Activities

8.1 Compliance with Laws
You agree to comply with all applicable local, state, national, and international laws, regulations, and conventions in connection with your use of our Services. Any illegal or unauthorized use of our Services is strictly prohibited.

8.2 Examples of Prohibited Activities
You specifically agree not to engage in any of the following:

1. Reselling or Unauthorized Access
   • Reselling any Content or Services provided by OKX Coach without explicit written permission.
   • Sharing your login credentials with any other party for the purpose of granting unauthorized access.
2. Illegal or Harmful Content
   • Uploading, posting, or transmitting unlawful, defamatory, libelous, harassing, or otherwise objectionable materials.
   • Promoting or facilitating any criminal activity.
3. Hacking or Disruption
   • Attempting to gain unauthorized access to any network, server, or system belonging to OKX Coach or its users.
   • Introducing malware, viruses, or other harmful code designed to disrupt, damage, or limit the functionality of our Services.
4. Spamming and Data Harvesting
   • Sending unsolicited advertisements or spam messages.
   • Collecting or storing personal data about other users without their informed consent.
5. Violation of Intellectual Property Rights
   • Infringing upon any trademark, copyright, or other intellectual property rights of third parties.
   • Using scraping tools or bots to extract Content for commercial or competitive purposes without permission.

8.3 Investigations
We reserve the right, without prior notice, to investigate any suspected breaches of these Terms or our systems. We also reserve the right to disclose your personal data to law enforcement or other government officials if we believe such disclosure is necessary to comply with legal obligations or protect our rights and property.

8.4 Enforcement and Termination
We may immediately suspend or terminate your access to all or part of our Services if we determine, in our sole discretion, that you have engaged in any prohibited activities or violated these Terms. Such termination may occur without notice or liability to you.

9. Third-Party Websites and Services

9.1 Links to Third Parties
Our Website or Services may contain links to third-party websites or resources, which are not owned or controlled by OKX Coach. The inclusion of any such link does not imply endorsement or affiliation.

9.2 No Responsibility or Liability
We do not endorse, monitor, or have any control over these third-party websites. We are not responsible for the content, policies, or practices of any third-party websites or resources, and you access them at your own risk.

9.3 Third-Party Services
If you use any third-party service, including but not limited to payment processors, analytics tools, or social media platforms, you do so under the terms and privacy policies of the respective provider. We disclaim any liability arising from your use of third-party services integrated with our own.

10. Disclaimers and Warranties

10.1 “As Is” and “As Available” Basis
Our Website and Services are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied. You acknowledge that, to the fullest extent permitted by law, use of our Services is at your own risk.

10.2 No Warranty of Uninterrupted or Error-Free Operation
We make no guarantee that our Services or Content will be free of technical glitches, errors, downtime, or interruptions. We do not warrant that any such issues will be corrected promptly or at all.

10.3 No Warranty of Accuracy or Completeness
We strive to provide up-to-date and accurate information, but we do not guarantee the completeness, reliability, or currency of any Content. Any reliance you place on the Content is strictly at your own risk.

10.4 No Professional Advice
None of the information or resources we provide is intended to constitute legal, financial, or other professional advice. You are solely responsible for seeking professional guidance regarding legal, financial, or other matters as appropriate.

10.5 Exclusions
Certain jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our warranties are limited to the greatest extent permitted by law.

11. Limitation of Liability

11.1 Maximum Liability
To the fullest extent permitted by applicable law, in no event shall OKX Coach, its directors, officers, employees, agents, or affiliates be liable to you for any indirect, incidental, consequential, or special damages, including but not limited to lost profits, lost revenue, loss of data, or business interruption. This applies whether such liability arises from negligence, breach of contract, tort, or any other legal theory.

11.2 Aggregate Liability
In no event shall our total aggregate liability arising out of or relating to these Terms exceed the amount you have paid to OKX Coach in the three (3) months preceding the event giving rise to the liability, or one hundred U.S. dollars (USD $100), whichever is greater.

11.3 No Liability for Third Parties
We assume no liability for the actions, omissions, or services of any third party, including other users, advertisers, or third-party service providers.

11.4 Statutory Exceptions
Some jurisdictions do not allow the limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless OKX Coach and its officers, directors, employees, contractors, and affiliates from and against any and all losses, liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

1. Your breach of these Terms or any other policy referenced herein.
2. Your use or misuse of our Content, Website, or Services, including any unauthorized use.
3. Your violation of any law, regulation, or third-party rights, including intellectual property rights.
4. Any content or data you provide or submit to us or other users, to the extent such materials infringe the rights of any third party or otherwise violate applicable laws.

13. Term and Termination

13.1 Term
These Terms remain in effect from the time you first use our Website or Services until terminated by either party in accordance with these provisions.

13.2 Termination by You
You may stop using our Services at any time. If you wish to delete your account, you may do so by contacting us at [email protected].

13.3 Termination by OKX Coach
We reserve the right to suspend or terminate your access to our Services at any time, with or without prior notice, if we determine you have violated these Terms, engaged in prohibited activities, or if it is necessary to protect our interests or the rights of others.

13.4 Effect of Termination
Upon termination, your license to use our Content and Services ceases immediately. We may, at our discretion, delete or retain any data associated with your account. Sections of these Terms that by their nature should survive termination (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnification) shall survive.

14. Governing Law and Dispute Resolution

14.1 Governing Law
To the extent permitted by law, these Terms and any claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which OKX Coach primarily operates. However, if mandatory consumer protection regulations in your country of residence require the application of your home country’s laws, those provisions may apply to you.

14.2 Forum Selection
Any dispute, claim, or controversy arising out of or relating to these Terms, including their validity, breach, or termination, shall be resolved in the courts located in or nearest to the jurisdiction of our principal place of business, unless otherwise required by applicable consumer protection laws.

14.3 Injunctive Relief
Nothing in these Terms will prevent us from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property or other rights.

14.4 Alternative Dispute Resolution
In our sole discretion, we may offer or require you to participate in an alternative dispute resolution process, such as mediation or arbitration, before resorting to court proceedings. The details of any such process will be provided if and when required.

15. Severability

If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions.

16. No Waiver

No failure or delay by OKX Coach in exercising any right, power, or privilege under these Terms shall operate as a waiver of such right or any other right under these Terms. Any waiver must be in writing and signed by an authorized representative of OKX Coach.

17. Assignment

You may not assign or transfer these Terms, in whole or in part, to any other party without our prior written consent. We may assign or transfer these Terms freely and without restriction in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

18. Entire Agreement

These Terms, together with any other policies or documents expressly incorporated by reference (including our Privacybeleid and Restitutiebeleid), constitute the entire agreement between you and OKX Coach with respect to your use of our Website and Services. They supersede any prior or contemporaneous oral or written communications and proposals between you and us.

19. Force Majeure

OKX Coach shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by events, circumstances, or causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, strikes or other labor disputes, telecommunications or internet failures, or governmental actions.

20. Electronic Communications

You acknowledge and agree that all agreements, notices, disclosures, and other communications we provide to you electronically—whether through email, our Website, or other electronic means—satisfy any legal requirement that such communications be in writing. You also agree that any notices, updates, or changes to these Terms may be given electronically.

21. Language

These Terms and any related documentation may be provided in multiple languages for convenience. In the event of any discrepancy or conflict between the English version and any translated version, the English version shall prevail to the fullest extent permitted by applicable law.

22. Additional Provisions for Other Jurisdictions

22.1 EU, EEA, UK, and Switzerland
If you reside in any of these jurisdictions, you may have additional consumer rights under local laws. Nothing in these Terms shall limit or exclude any of those rights that cannot be waived or modified under local law.

22.2 Other Regions
We strive to comply with all applicable consumer protection laws. If any provision in these Terms contravenes the mandatory consumer protection laws of your jurisdiction, such provision shall be deemed modified to the minimum extent necessary to comply with the relevant regulation, and the remainder of these Terms shall remain in full force and effect.

23. Notice for California Residents

If you are a California resident, additional provisions may apply under the California Consumer Privacy Act (CCPA). Please refer to our Privacybeleid for more information on how we handle your personal data. If you have any questions about your CCPA rights, you can contact us at [email protected].

24. Contact Information

For any inquiries, complaints, or questions about these Terms, please contact us:

• E-mail: [email protected]
• Phone: (484) 501-6235

We typically respond to inquiries within a reasonable time frame, generally 2–5 business days. However, response times may vary due to holidays, weekends, or high-volume periods.

25. Final Provisions

25.1 Headings
The headings in these Terms are for convenience only and have no legal or contractual effect.

25.2 Relationship of the Parties
No partnership, joint venture, employment, franchise, or agency relationship is created by these Terms. You shall not hold yourself out as having authority to bind OKX Coach in any manner.

25.3 Feedback and Testimonials
Any feedback, testimonials, or reviews you provide regarding our Services may be used, at our discretion, for promotional or marketing purposes, provided such use is in accordance with our Privacybeleid.

25.4 Reservation of Rights
Any rights not expressly granted herein are reserved by OKX Coach.

26. Acceptance and Acknowledgment

By creating an account, enrolling in a course, purchasing any Services, or otherwise accessing or using our Website, you acknowledge that you have read, understood, and agreed to these Terms in their entirety. You also represent that you have the authority to bind yourself (or the entity you represent) to these Terms.

Thank you for choosing OKX Coach. We appreciate your trust in our Services and look forward to supporting your digital marketing journey. Please retain a copy of these Terms for your records, and do not hesitate to contact us with any questions or concerns.